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Fidium Fibercustomer service

For new customers

  • Order Fidium Fiber

  • Check availability

  • Set up installation

For existing customers

  • Add a new service

  • Upgrade your current plan

  • Move your internet

Fidium Fiber availability map

Upgrade your Fidium Fiber service plan

Want to upgrade your current Fidium Fiber plan? Speak with a Fidium internet customer support agent to get started and set up your new service.

  • Check availability

  • Talk through available plans

  • Sign up for upgraded service 

Talk with one of our helpful agents today!

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Frequently asked questions

How do I contact Fidium customer service?

Chat with an authorized reseller Fidium customer service agent by calling 1-833-922-4481. For quick answers to other frequently asked questions, check out the Fidium Fiber support portal.

What is the best way to reach Fidium customer service?

The best way to reach a Fidium authorized reseller customer service agent is to call 1-833-922-4481. Fidium support agents are available to help with any questions about your service, including billing, account information, installation, and availability.

How can I reach a human at Fidium Fiber customer service?

Talk with a member of the Fidium Fiber customer service authorized reseller team by calling 1-833-922-4481.

Is there a cancellation fee for Fidium Fiber?

No! You can cancel your Fidium Fiber plan at any time without being charged.

Does Fidium have a contract?

No, Fidium doesn’t require you to sign a contract when you sign up for service. You can cancel your plan any time without penalty.