For new customers
Order Fidium Fiber
Check availability
Set up installation
The Fidium Fiber support page answers frequently asked questions so you can get quick and comprehensive information regarding your Fidium service. While Fidium customer service agents are always happy to help with your questions, the support page is a great place to start if you need fast answers about a range of topics.
Billing
Account information
Installation
Home & business network
Phone
How do I contact Fidium customer service?
Chat with an authorized reseller Fidium customer service agent by calling 1-833-922-4481. For quick answers to other frequently asked questions, check out the Fidium Fiber support portal.
What is the best way to reach Fidium customer service?
The best way to reach a Fidium authorized reseller customer service agent is to call 1-833-922-4481. Fidium support agents are available to help with any questions about your service, including billing, account information, installation, and availability.
How can I reach a human at Fidium Fiber customer service?
Talk with a member of the Fidium Fiber customer service authorized reseller team by calling 1-833-922-4481.
Is there a cancellation fee for Fidium Fiber?
No! You can cancel your Fidium Fiber plan at any time without being charged.
Does Fidium have a contract?
No, Fidium doesn’t require you to sign a contract when you sign up for service. You can cancel your plan any time without penalty.