Fidium Fiber internet service
The internet upgrade you'll wish you made sooner
With certified speeds and rock-solid reliability, Fidium Fiber delivers life-changing internet. Once you switch, you won’t look back.
Fidium Fiber internet plans for every household
New to our internet service? This limited-time offer is for you. Get your second month of internet on us when you sign up for a qualifying 1 Gig or faster plan.^
*Limited-time offer for 1st yr of new home internet service and equipment. One-month free offer valid for a limited time on new residential 1 Gig and higher internet plans. Free month applies to internet service charges and will be credited on the first or second bill. Cannot be combined with other offers. Standard rates apply after promo. Pricing, availability and offer details vary by location. Taxes and fees may apply. Offer requires AutoPay using bank account and paperless billing. Fidium supports bring‑your‑own equipment, or you can use our gateway. View broadband facts labels for pricing and technical information.
The promise of a Fidium Fiber internet connection
What to look forward to from the day you order Fidium Fiber
The Fidium Fiber Promise raises the bar for service standards with these 5 commitments:
1. Certified speed
Fidium regularly tests your speeds and notifies you of the results—so you’ll know if you’re getting what you pay for. Ever had an internet provider do that?
2. Complete WiFi coverage
At install, technicians test your speeds in every room, not just where they install your router, and then adjust settings to reduce interference from walls or electronics.
3. Flexible install
Choose from appointments as soon as tomorrow—even on nights and weekends. Installation is FREE for every customer and performed by expert Fidium technicians local to your area.
4. Superior network
You can expect ultra-reliable connectivity, secure access, and minimal lag on the Fidium Fiber network, which is rigorously engineered to deliver 99.999% reliability and monitored 24/7 for security threats.
5. Rapid repair
Repairs get first priority in the Fidium service schedule, even before new customer installations. Plus, appointments are often available the same day you call.
Fidium Fiber internet
Superior service on a 100% fiber connection
Cable, and some fiber providers, use copper cabling that throttles your data right before it reaches your home. That looks like more buffering during streaming and video calls, more spinning cursor wheels, and glitchy gaming commands or unreliable photo shares. But Fidium changes that. With 100% fiber all the way to your home, you can experience internet like never before.
- Fast backups and responsive gaming and video calls
- Low ping for clicks and page loads that feel nearly instant
- Consistent Wi-Fi performance across devices and throughout your home
The growing Fidium Fiber footprint
Aiming to be the “people’s internet,” Fidium has poured resources into expanding fiber access to more communities. Could yours be next?
- 1.5 million eligible addresses in 8 states and counting
- 67,000+ miles of fiber cabling, putting Fidium in the top 10 of all US fiber networks
- $1.7 billion invested in building the core fiber network since 2020
Frequently asked questions
How does Fidium work?
Fidium Fiber internet uses a brand-new 100% fiber network to offer speeds up to 8 Gigs to homes and small businesses. Networks of 100% fiber are more reliable than cable because of their low latency and resistance to environmental outages.
Fidium even exceeds other fiber providers in its reliability by offering a completely dedicated line to every customer—meaning each home is wired directly into the Fidium backbone without passing through a shared node. The result? Less competition for bandwidth and more consistent speeds.
Who is Fidium owned by?
Fidium is a new fiber internet brand of Consolidated Communications, a company providing internet, streaming TV, telephone, IT, and security services across the United States.
Founded in 1894 as the Mattoon Telephone Company, Consolidated Communications has leveraged 130+ years in information technology and customer service to build a fiber internet service without the growing pains of a startup.
How is Fidium Fiber internet installed?
Fidium Fiber internet is installed professionally for every new account for two reasons:
- Fiber-optic internet is still relatively new as a customer-facing service, so many homes have never been fitted for it.
- Every Fidium Fiber customer gets a dedicated line they don’t share with neighbors, which takes more installation time and effort.
To make the switch more affordable, Fidium Fiber internet comes with FREE installation for all home and business accounts. That’s a $199 value you can put toward other expenses.
Call 1-833-922-4481 today to schedule your new Fidium Fiber installation.